Partner Ecosystem

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The GiBots Global Alliance Partnership Program advantage

In every organization, IT help desk deals with the challenging task of resolving customer tickets and queries, employee software requests, which result in a high volume of workloads , higher TAT and less customer satisfaction.

GIBots Automated Touchless Ticket Handling Solution addresses the problem by intelligently automating redundant tasks including digitizing customer mails & attachments, performing warranty checks, verifying software availability & deployment, thus processing tickets in minutes reducing average handling time, facilitating faster processing, and enhancing employee & customer satisfaction.

About

GIBots Global Partnership program, as part of the engagement ecosystem, we provide a comprehensive 360-degree program for partners to collaborate and deliver state-of-the-art AI and automation solutions to your clients helping you build a sustainable and profitable business.

At the core, our key focus is on developing mutually beneficial partnerships through business opportunity development, incentives for long-term relationships, meet on-demand customer requirements.

Let’s come together & put unified efforts to enhance your clients Business Automation journey

Benefits

Types

Global SI Partner

Global SI partner is an organization that has global expertise in implementing, planning, scheduling, testing, and continuously improving enterprise-wide IT application projects, which governs the deployment-to-operation lifecycle of complex IT solutions & applications, using global project management & implementation methodologies like Agile, Kanban, Waterfall, DevOps, etc. this Alliance typically covers multiple geographies, knowledge sharing through dedicated KT SPOCS, extended pre-sales and solution support, and overall agreed business framework

Platinum Implementation Partner

These are typically regional in nature based on the strengths of the Alliance partner having automation practices with multiple relationships with the regional customer base, targeting automation and digitization solutions with their localized expertise. These service providers have good domain-specific knowledge and resources with which they are capable of catering to specific segments.

Consulting/Referral & Advisory Partner

They are the class of alliance partners who engages in local geographies with dedicated SPOCs, are the actors with proactive and have rich experience in managing relationships with their clientele for decades providing various IT services like consulting, domain-specific support, knowledge base, Technical Proposal Validation, Case Studies, Testimonials, etc

Authorized Reseller

They are the trusted relationship partners having a set of defined clients within a set of agreed geographies of engagement with leadership connects, with high lead generation capabilities, facilitating relationships with GIBots for new opportunities, customer acquisitions, and partnerships.They are appropriately incentivized for the services initiated by them.